NO Warranty oN Komatsu Used Parts

Komatsu's liability for failure to comply with a consumer guarantee that applies to Komatsu used/second hand parts, reconditioned and surplus new parts under the Australian Consumer Law is limited to, at Komatsu's election, the repair or replacement of the goods, the supply of equivalent goods or the payment of the cost of replacing the goods or having the goods repaired.

To the extent permitted by law and without excluding, restricting or modifying any consumer guarantee rights to which you may be entitled under the Australian Consumer Law, Komatsu otherwise does not warrant used/second hand parts, they are sold “as is where is”. Some reconditioned or surplus new parts may have a Komatsu warranty in addition to any applicable consumer guarantees under the Australian Consumer Law but this is subject to agreement with Komatsu prior to the sale.  Please contact the Komatsu Used Parts Department on 1300 782 692.

If a customer is unhappy about a used parts purchase, depending upon the circumstances, Komatsu
will, where applicable, resolve the matter in accordance with the customer's consumer guarantee rights under the Australian Consumer Law or, otherwise, Komatsu may offer a suitable resolution including exchanging the part for another part, agreeing on a price adjustment
, this is on a case by case basis.